Date of service 9/24/20- this company was completely unprofessional. My vents are leaking on my roof (we fully inspected ourselves, in our attic) Jose was supposed to be here between 9/10am. He did not show up until NOON. He gets on my roof, replacing the screws and caulking on my vents. Before even asking me if it was ok for him to start any work. No estimate given at all. Once he is complete and comes to my door, he says ok my boss said it will be $695 dollars!!!! Apparently that is their flat rate to even come out! I was not informed of this. I would have never agreed! Especially seeing as the roofer never came to speak to me before doing any repairs! Follow up to the next morning, IT IS STILL LEAKING FROM MY VENTS!!! The job was not completed whatsoever ever! They want to charge me more to come out and fix the same issue that Jose was supposed to fix! I will be reporting this company to the BBB, totally scam to say the least. I wouldn’t even give them one star, but to write this review, I had no choice. Don’t get scammed like I did!
I had an appt with someone named Bill today for a roof leak, and he ghosted the appointment with no notice. Despite me taking time off work, nobody came or cared to call. I called and left several voicemails with no return. After reading the reviews, I consider myself fortunate that I didn’t contract with them. I’ll be posting this comment on all three of their google-linked websites, worth reading all of them if you will be contracting with them. Lack of professionalism seems to be a recurring theme.
Watch them when they go up on your roof to inspect for estimate purposes. These are the only roofers to go up and come down with pics of some holes that are now at the very top of my roof. These holes weren't there when I went up in spring to put moss out on and none of the other roofers I had up there to give estimates said they spotted the holes, or took any pictures of them and it would have been glaringly obvious. I don't have before pics of before this joker went up on my roof to prove it, otherwise I'd be filing a more formal complaint, but I want you all to know who these people are. The guy, Bill, told me he could get someone up there right away to patch, cover it if we contracted with them. Beware of this company. They have 4 different names they go by for google reviews, so don't be fooled if you look at the reviews and they're all good.
Connelly Roofing & Gutters installed a GAF roof system, That just came out looking amazing, what a great job and great crew. We chose Connelly roofing because they were a certified installer with GAF Product. The salesman Bill was very good to work with, very knowledgeable and the roofing crew that came out were very friendly and did a very good job on the roof and good job with cleanup we were very satisfied.
I personally thought the work that they provided me with was extremely professional and the workers were on time in a good mood ready to go the roof looks amazing!!
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